Pulse and Ember Support

Help and legal information for our private connection apps.

Contact support

Email tel0955850213@yahoo.com.tw for product help, privacy questions, or a data deletion request.

Manage a subscription

Purchases are billed by Apple. You can view, change, or cancel a subscription in Apple Subscriptions.

Delete an account

In Ember, open Settings, then choose Delete Account. This removes the anonymous account created for the installation, the user's cloud records, and local score history. Deleting an account does not cancel an App Store subscription.

Sensor privacy

Ember reduces microphone input to rhythm and intensity numbers on the device. Raw audio is not recorded, saved, uploaded, transcribed, or played back.