POTATO – Support

POTATO – Flow Timer · macOS focus timer

Need help? Email us and we usually reply within 1–2 business days:
📧 tel0955850213@yahoo.com.tw

Frequently asked questions

Do I need an account?

No. POTATO works fully offline and stores your projects on your Mac. Signing in with Google is optional — it only turns on cloud sync so your focus data follows you across devices.

Will I lose my data if I sign in?

No. Signing in merges your local data with the cloud (it keeps the higher total time for each project) and uploads anything that isn't backed up yet. Your local data is never erased.

What happens when I close the main window?

POTATO is a single-window app, so closing the main window saves your data and quits the app. Your focus history is saved continuously, so nothing is lost. To reopen, just click the POTATO icon in the Dock or Launchpad. During a focus session the window is minimised (not closed), so the floating timer keeps running — closing only happens when you explicitly hit the red close button while no session is active.

What does Premium include?

A one-time purchase unlocks unlimited projects, extra animation themes (such as the boba tea theme), on-device flow detection, and cloud sync. You can restore your purchase on a new Mac with the same Apple ID via “Restore Purchase”.

How is my privacy handled?

See our Privacy Policy. In short: local-first, no tracking, no ads, and we never sell your data.


POTATO – 支援

需要協助? 來信給我們,通常 1–2 個工作天內回覆:
📧 tel0955850213@yahoo.com.tw

常見問題

一定要登入嗎?

不用。POTATO 完全離線可用,專案存在你的 Mac 上。用 Google 登入是選擇性的,只是開啟雲端同步,讓資料跨裝置同步。

登入會弄丟資料嗎?

不會。登入會把本機資料與雲端合併(每個專案取總時間較大者),並上傳尚未備份的資料,本機資料絕不會被清除。

關掉主視窗會怎樣?

POTATO 是單視窗 App,關閉主視窗會自動存檔並退出。你的專注紀錄會持續儲存,不會遺失。要重新打開, 點 Dock 或 Launchpad 的 POTATO 圖示即可。專注期間視窗是「最小化」而非關閉,浮動計時器照常運作—— 只有在沒有進行中的專注、你按下紅色關閉鈕時才會退出。

Premium 包含什麼?

一次買斷解鎖無限專案、更多動畫主題(例如波霸紅茶)、本機心流偵測與雲端同步。換新 Mac 用同一個 Apple ID 按「回復購買」即可。